You’ve been in a personal injury or your car has experienced some cosmetic/structural damage because of bad weather. Either way, you want the dents, dings and scratches fixed as soon as feasible. Entrusting your prize vehicle to the very first auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have your interest at heart.
Take for instance the recent “Sierra Vista Herald” news report declaring, “Auto repair shops to be saw.” Seems Arizona’s new attorney general is putting a sting operation into effect in the state run that will “determine if those in the business of car repair are usually honest with their customers.”
What prompted the interest on such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that their cars require expensive add-on services when they tend not to. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them to a lowball estimate.
In light of situations like these, it’s no wonder recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that have their customers’ best interests on your mind. Recently, EMC Publishers reported that your particular “Local auto repair shop [had been] recognized by BBB for its loyalty.”
The auto repair shop was selected by a “panel of judges usually composed of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in every area of business by the auto repair service provider secured the win.
One of the ways the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective in order to be getting you back through the road quickly and with no confidence that your vehicle has been restored to all your complete satisfaction. ICAR Gold class certification also makes sure that your auto repair technicians have obtained the highest credentials in the industry to get the task finished right.
Another way wherever the auto repair shop walked away this honor was using the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available in. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative locations. Watch out for auto body shops that use knock-offs or cheap imitations but charge you just slightly compared to a competitor the actual committed to along with sunlight deal and backs it up by using a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off on your auto repair do your shopping. A reputable car body team focuses on taking that stress out in the process with appreciation of detail from quote, to insurance agency document approvals, all the way through to finished product.
In a Jiffy Auto Care
200 SE 79th St suite d, Oklahoma City, OK